Delcor Homes, America's First ISO 9001 Home Builder

Release date: June 13, 2006  /  Print This

America's First ISO 9001 Home Builder

The ISO series is a set of international standards on quality management and assurance. Delcor Homes uses these standards to develop, implement and maintain its quality assurance systems.

Buyers are given crucial details on precisely what to expect in their home. That includes a detailed manual that describes all quality tolerances-how straight a wall should be, to what extent a minor crack is acceptable, how the soil next to the basement should be graded to drain off rain, and many other details.

Delcor was the first Home Builder to Achieve the award of ISO 9001 certification. You may find more about the ISO standards by visiting the Official ISO website at www.iso.ch

The Eight Principals of ISO

• Customer Focus

• Leadership

• Involvement of people

• Process approach

• System approach to management

• Continual Improvement

• Factual Approach to decision making

• Process Control

• Mutual beneficial supplier relationships